Support

For product support, email support@proappcenter.com.

Support mailbox verification is pending.

The address is the intended support channel, but public receipt and response testing has not yet been completed.

Include

Your device model and operating-system version.
The app version and the action you were trying to complete.
A clear description of what happened and any non-sensitive error message.

Do not include

Confidential meeting audio, transcripts, or minutes unless support specifically requests a safe, necessary excerpt.
Passwords, access tokens, purchase credentials, private keys, or signing material.
Personal information about meeting participants that is not needed to diagnose the issue.

Common help

Recording permission

The microphone is required only when you start a recording. If permission was denied, open the device’s app settings and allow microphone access before trying again.

Transcription model

A downloaded model must be installed before local transcription. Large models need more storage, memory, processing time, and battery.

Google Drive

Drive is optional. Disconnecting Google or deleting a local meeting does not delete an existing Drive copy. Delete that copy separately in Google Drive.

Last updated: 28 August 2026